Privacy Policy
Last updated: August 3, 2026
1. Introduction
Welcome to HighQube ("we," "us," "our," or the "Company"). We are committed to protecting your privacy and ensuring you have a positive experience when using our website, applications, and services (collectively, the "Services").
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://highqube.ai or use our Services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Services.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
A. Personal Data
Personally identifiable information, such as your:
- Name
- Company Name
- Job Title
- Job or office location
- Email address
- Phone number
- Billing address and payment information
- Account credentials (username/password)
B. Derivative Data
Information our servers automatically collect when you access the Services, such as:
- IP address
- Browser type and version
- Operating system
- Access times and dates
- Pages viewed and links clicked
- Referring website addresses
C. Data from Third Parties
We may receive information about you from other sources, such as public databases, social media platforms (if you log in via Google/LinkedIn), or our marketing partners.
3. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We may use information collected about you via the Services to:
- Create and manage your account.
- Deliver products or services you have requested.
- Send you email notifications regarding account updates, security alerts, and support messages.
- Improve the functionality and performance of our Services.
- Monitor and analyze trends, usage, and activities in connection with our Services.
- Comply with legal obligations and resolve disputes.
- Send you marketing and promotional communications (you can opt-out at any time).
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information to others. We may share information we have collected about you in certain situations:
- Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., payment processing, data analysis, email delivery, hosting services).
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, user information may be transferred.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
5. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Services to help customize the Services and improve your experience.
- Essential Cookies: Necessary for the website to function.
- Analytics Cookies: Help us understand how visitors interact with the website.
- Marketing Cookies: Used to track visitors across websites to display relevant ads.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
6. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. These measures include SSL encryption, firewalls, and restricted access controls. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.
8. Your Privacy Rights
Depending on your location (e.g., European Economic Area, California, etc.), you may have the following rights regarding your personal data:
- Right to Access: Request copies of your personal data.
- Right to Rectification: Request correction of inaccurate data.
- Right to Erasure: Request deletion of your personal data ("Right to be Forgotten").
- Right to Restrict Processing: Request restriction of processing your personal data.
- Right to Data Portability: Request transfer of your data to another service.
- Right to Opt-Out: Opt-out of marketing communications or the sale of data.
To exercise these rights, please contact us at legal(@)highqube.ai. We will respond to your request within 45 days.
9. Additional Privacy Rights for Specific Regions
A. Notice to Users in the EEA, UK, and Switzerland (GDPR)
If you are located in the EEA, UK, or Switzerland, you have certain rights under the General Data Protection Regulation (GDPR). HighQube acts as the Data Controller of your personal information.
1. Legal Basis for Processing
We process your personal data only if we have a valid legal basis to do so. Our legal bases include:
- Consent: You have given us permission to use your information (e.g., for marketing newsletters).
- Contractual Necessity: We need your information to provide you with our Services.
- Legitimate Interests: We use your information to improve our Services, ensure security, and prevent fraud.
- Legal Obligation: We are required by law to process your information.
2. Your GDPR Rights
- Access: Request access to the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data ("Right to be Forgotten").
- Restriction of Processing: Request that we restrict the processing of your data under certain conditions.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
- Object to Processing: Object to our processing of your personal data based on legitimate interests.
- Withdraw Consent: Where we rely on consent, you may withdraw it at any time.
3. International Transfers
If we transfer your personal data out of the EEA, UK, or Switzerland, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.
4. Right to Lodge a Complaint
You have the right to lodge a complaint with a data protection authority if you believe our processing of your personal data violates applicable law.
B. Notice to California Residents (CCPA/CPRA)
If you are a resident of California, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information.
1. Categories of Personal Information Collected
In the preceding 12 months, HighQube has collected the following categories of personal information:
- Identifiers: Name, email address, IP address.
- Commercial Information: System access history, billing information.
- Internet Activity: Browsing history, interaction with our website.
2. No Sale or Sharing of Personal Information
HighQube does not sell personal information as defined by the CCPA. We also do not share personal information with third parties for cross-context behavioral advertising.
3. Your California Privacy Rights
- Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected, used, disclosed, and sold about you.
- Right to Delete: Request deletion of personal information collected from you (subject to certain exceptions).
- Right to Correct: Request correction of inaccurate personal information.
- Non-Discrimination: We will not discriminate against you for exercising any of these rights.
4. Authorized Agent
You may designate an authorized agent to make a request on your behalf. We may require the agent to provide proof of authorization.
5. How to Exercise Your Rights
To exercise your GDPR or CCPA/CPRA rights, please submit a verifiable consumer request to us via:
- Email: legal(@)highqube.ai
- Web Form: https://highqube.ai/support
We will respond to your request within 45 days as required by law. We may extend this period by an additional 45 days when reasonably necessary.
10. Children's Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child under the applicable age limit, we will take steps to delete that information.
11. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. By using the Services, you consent to the transfer of information to the United States.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date." You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
- HighQube
- Email: legal(@)highqube.ai
- Address: 1603 Capitol Ave Ste 413 S147, Cheyenne, WY 82001
- Website: https://highqube.ai/support
